Terms & Conditions

These Terms & Conditions outline the rules and regulations for using our website, services, and platform. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, you should not use our platform.

1. About these terms and conditions

You should read the terms and conditions set out below before purchasing goods using this website.
These terms and conditions apply to the purchase of subscriptions/ memberships/ points/ timecards/and gaming keys over this website. In using this website for this purpose, you agree to be bound by these terms and conditions. If you do not understand or accept these terms and conditions, you must refrain from purchasing our products and using the website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website, including the Legal Disclaimer, Privacy Policy, and Copyright Notice.
In these terms and conditions, the expressions “we”, “us” and “our” are a reference to: Increddy Limited 3906, 39/F, The Center, 99 Queen's Road, Central, Hong Kong.

2. Ordering procedure

We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in, their networks and equipment. You may offer to purchase the products described on this website for the price specified on this website.
Your order must contain your name, postal address, phone number, e-mail address, and any other ordering information specified on this website.
Confirmation of your payment will be sent to your email address once your payment has been cleared. This will be done by a third-party service provider.
You may not cancel an order once it has been submitted, even if you have not yet received confirmation of payment.

3. User Accounts

To access certain features of the platform, you may be required to create an account. You are responsible for:

Maintaining the confidentiality of your login credentials
Ensuring that the information provided during registration is accurate
All activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Cancellation due to error OR unavailability

You acknowledge that products may be listed at an incorrect price or with incorrect information. In these circumstances, we reserve the right to cancel the transaction.
If a cancellation of this nature occurs after your credit card has been charged for the purchase, we will immediately issue a full refund to your credit card account for the amount in question.

5. Delivery

All product purchases, subscription expiry notifications, and future promotional notifications will be sent to the purchase email address submitted. By agreeing to these terms condition, you also agree to opt into our newsletters, to which you can opt out at any time freely by notifying Increddy.com
We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in, their networks and equipment. Delivery of our products will be affected in the manner described on this website, i.e., products purchased online will be available on your Increddy.com dashboard. An email notification will be sent with a link to access it.
At times, Increddy.com emails may be redirected by your mail server settings to Junk Mail. Increddy.com is not responsible for any delay this causes.

6. Limitation of Liability

We strive to ensure that our services operate smoothly; however, we do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising from the use of our platform.
To the extent permitted by law, we exclude all liability arising from or relating to your use of this website, including the online purchase of our products, as set out in our Legal Disclaimer.
We do not warrant that the details on this website concerning those goods or services will satisfy the laws of any other country. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction in which you reside (if that jurisdiction is outside of Hong Kong) and, if the details do not satisfy the laws of your jurisdiction, you may not order any goods or services from this website.

7. Third-Party Services

Our platform may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of these external services, and users access them at their own risk.

8. Termination of Use

We reserve the right to suspend or terminate access to our platform at any time if a user violates these Terms & Conditions or engages in activities that may harm the platform or other users.

You fail to make any payment to us when due
You breach the terms of this Agreement (repeatedly or otherwise)
When requested by us to do so, you fail to provide us, within a reasonable time, with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity
We suspect you have engaged, or are about to engage, or have in any way been involved, in fraudulent or illegal activity on the site
Your identity / IP address has been flagged as ‘suspicious’ by our third-party service providers.

9. Changes to the Terms

We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through the Contact Us page or the support channels provided on our website.